A couple of weeks ago, USPS Informed Delivery showed a package headed my way shipped via UPS Mail Innovations on December 26 from Bloomington, IL. It weighed .28 lbs, and I have no idea what it might be. The light weight makes me think it could be something financial - it certainly isn't a book. The package stopped making progress on January 4 in Fontana, CA. There is no indication that USPS received it.
I can't create a claim on the USPS website because, according to them, USPS never received it. I spoke with UPS Mail Innovations, and after explaining that this was a mystery package, they told me I would need to get in touch with the shipper. I asked him if he appreciated how crazy that sounds. He was supposed to have reached out to a supervisor, but that was at least half an hour ago, and I'm still hearing the upbeat hold music.
Why does anybody bother using UPS Mail Innovations? It seems like it's basically an invitation to a bad hand-off with USPS. Who regulates USPS, if anybody? Are there any next steps I should take? (None of my credit cards/ATM cards are due to be replaced, as far as I know.)
I can't create a claim on the USPS website because, according to them, USPS never received it. I spoke with UPS Mail Innovations, and after explaining that this was a mystery package, they told me I would need to get in touch with the shipper. I asked him if he appreciated how crazy that sounds. He was supposed to have reached out to a supervisor, but that was at least half an hour ago, and I'm still hearing the upbeat hold music.
Why does anybody bother using UPS Mail Innovations? It seems like it's basically an invitation to a bad hand-off with USPS. Who regulates USPS, if anybody? Are there any next steps I should take? (None of my credit cards/ATM cards are due to be replaced, as far as I know.)
Statistics: Posted by anonenigma — Tue Jan 23, 2024 5:51 pm — Replies 4 — Views 195