Personal Consumer Issues • Calling Ocean Engineers: What is happening to my cruise ship?

Ms Cruise and I are currently on a cruise. Nice newish ship. We started out in calm seas and all was good with our veranda cabin, which is located on deck 6 of 9 decks. Our cabin is located approximately 1/3 of the way back from the bow. Since encountering 25-ft seas, we have been hearing a loud, reverberating and repetitive banging sound—Ms. Cruise thinks it sounds like a sledgehammer against metal—(usually in sets of two) accompanied by intense vibrations on the floor. We have surveyed on each side of our cabin, as well as spaces on decks immediately below and above us. The noise and vibration quickly dissipates within a cabin on each side of ours. No noise or vibration is felt above or below our suite, or by an identical suite on the other side of the ship. Walking about the ship on multiple levels, we have not heard/felt anything like this.

We registered a complaint, and finally, someone from maintenance showed up and proclaimed the noise was typical in rough seas and was caused by the anchors swaying in the rough seas. He but he could not explain why the noise/vibration could not be detected elsewhere.

We later spoke with the ship’s general manager. He denied it was an anchor issue, and said the situation was caused by the hull design. He could not explain why only our room was affected. Our impression is that he couldn’t care less.

So, ocean engineers: Any insights on causation?

Many thanks.

Statistics: Posted by Cruise — Sun Jan 14, 2024 2:19 pm — Replies 22 — Views 1853

---