I've been unable to access my Vanguard account for years. My phone number is different, but I still have access to the email address on file. When I select that I don't have "access to this phone right now", it sends a temporary password to the email. I punch that in, and it sends me to a phone confirmation again.
I called Vanguard about this a couple weeks ago, and they said they would email a form to my email address that would allow me to reset the information on file and provide access. The form never came, not even to spam.
At his point, I'm not sure what to do. Does anyone know if I can find this form somewhere? I've looked and can't find it.
I called Vanguard about this a couple weeks ago, and they said they would email a form to my email address that would allow me to reset the information on file and provide access. The form never came, not even to spam.
At his point, I'm not sure what to do. Does anyone know if I can find this form somewhere? I've looked and can't find it.
Statistics: Posted by CafeRoaster — Sat Jan 13, 2024 3:04 pm — Replies 8 — Views 514