We have, unfortunately, been part of the Patelco Credit Union ransomware attack. We have our every day accounts there (about 40K) and the rest at Schwab (not too much liquid there though).
We have been locked out of our accounts since June 29th and the communication from Patelco has been "cut and paste" style with no real answers. It's been terrible for us. We did everything in bill pay on June 28th and to date nothing has been paid: Chase credit card bills, PGE. utilities, etc.
Do you think smaller credit unions like this have a higher likelihood of this sort of attack? Do you think larger banks have a better security system/team to handle attacks such as this?
We are ready to cut and run, but they can't even tell us our balances. It's a major headache with all the direct deposits that go in there to change banking systems and I am loathe to do it, but this is absolutely ridiculous.
Where is the safest place to bank?
We have been locked out of our accounts since June 29th and the communication from Patelco has been "cut and paste" style with no real answers. It's been terrible for us. We did everything in bill pay on June 28th and to date nothing has been paid: Chase credit card bills, PGE. utilities, etc.
Do you think smaller credit unions like this have a higher likelihood of this sort of attack? Do you think larger banks have a better security system/team to handle attacks such as this?
We are ready to cut and run, but they can't even tell us our balances. It's a major headache with all the direct deposits that go in there to change banking systems and I am loathe to do it, but this is absolutely ridiculous.
Where is the safest place to bank?
Statistics: Posted by mrsbetsy — Tue Jul 09, 2024 11:33 pm — Replies 7 — Views 387